Bad Wi-Fi Works—Barely
Your IT team shouldn't spend 40% of their time firefighting wireless problems.
The Problem
- • Devices dropping in critical areas
- • Configuration drift across locations
- • No visibility until users complain
- • Vendor finger-pointing
- • Unnecessary hardware purchases
What You Need
- • Vendor-neutral recommendations
- • Expert help when wireless fails
- • Root cause diagnosis, not band-aids
- • Proactive monitoring to prevent issues
- • Optimize before you replace
Two Options. One Expert Team.
CWNE-certified engineers with 20+ years of experience. Choose reactive support or proactive prevention.
ELEVATE
Expert Support On Demand
Like having a Wi-Fi expert on speed dial.
- ✓ 100% vendor-neutral
- ✓ Senior engineers (not tier-1 support)
- ✓ Root cause diagnosis
- ✓ Multi-platform expertise
- ✓
PERFECT FOR:
- → When the device manufacturer and WLAN vendor point fingers at each other
- → Need a vendor-neutral third party to diagnose the real issue
- → Expert support on speed dial when your team hits a wall
- → Bouncing wireless questions off a WLAN expert before making decisions
ELEVATE+
24/7 Proactive Monitoring
Fix issues before users notice.
- ✓ Everything in Elevate PLUS:
- ✓ Wyebot sensors monitoring 24/7
- ✓ Automated testing
- ✓ Real-time alerting
- ✓ Quarterly business reviews
PERFECT FOR:
- → Mission-critical environments where wireless downtime isn't an option
- → Complete visibility into wireless health across all your locations
- → Done firefighting—ready to prevent problems before they impact operations
- → Proactive monitoring that catches issues before users complain
How Elevate Works
1
Purchase Blocks of Hours
Buy service blocks at $X per hour. Hours automatically replenish when used.
2
Submit Tickets
Describe your wireless challenge with supporting files. Real-time tracking across all your locations.
3
Senior Engineer Assigned
Direct connection to CWNE-certified engineers. Vendor-neutral expertise across all platforms.
4
Issue Resolved
Root cause diagnosis with full documentation. Knowledge transfer to prevent recurrence.
Elevate vs. Elevate+ — Which Is Right for You?
Trusted Across Critical Industries
🏥
Healthcare
- ✓ EHR mobile device connectivity
- ✓ Medical device/IoMT support
- ✓ Patient monitoring systems
- ✓ Multi-facility standardization
🎓
Education
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Insert Glenbard or Boyertown quote here
- ✓ 1:1 device programs
- ✓ High-density classrooms
- ✓ Online testing reliability
- ✓ Multi-building campuses
🏢
Enterprise
- ✓ Multi-location standardization
- ✓ Video conferencing
- ✓ Cloud applications
- ✓ Remote office support
What Our Clients Say
"The collaboration amongst so many teams, both internal and external, was the key to successfully implementing this new enterprise patient monitoring model. This project team made it seem easy to move a mountain!"
Teresa Beyhl
IT&S Project Manager, Northwell Health
"Extremely pleased with the changes recommended by WiTS—night-and-day difference in their network."
Joel Caturia
Gusto
